Official manufacturer authorization

    Authorized Pioneer DJ & AlphaTheta service center

    CS PRO Serwis is an official authorized Pioneer DJ and AlphaTheta service center — one of the few in Poland. We perform warranty and post-warranty repairs of the manufacturer's entire lineup: CDJ and XDJ players, DJM mixers, DDJ controllers, all-in-one systems, and HDJ headphones.

    Authorization makes a real difference: we have direct access to original spare parts from the manufacturer's distribution, up-to-date service schematics, calibration procedures, and AlphaTheta technical support. A repair at an authorized service center does not void your warranty, and the device is serviced exactly according to the manufacturer's guidelines.

    You can verify our authorization independently — CS PRO Serwis is listed in the register of authorized Pioneer service points maintained by Tele-Radio-Video, the main Pioneer service center in Poland: Register of authorized Pioneer service centers (trv.com.pl)

    Common faults we repair

    • Warranty repairs via the official repair.pioneerdj.com system
    • Post-warranty repairs of all Pioneer DJ and AlphaTheta series
    • Replacement of jog wheels, faders, crossfaders, and CUE/PLAY buttons
    • Replacement of LCD/OLED displays and touch panels
    • Repair of main boards, power supplies, and audio paths
    • Firmware updates and device calibration
    • Cleaning and maintenance after intensive club use
    • Repairs after liquid damage and drops

    Examples of serviced devices

    Players

    CDJ-3000, CDJ-2000NXS2, CDJ-900NXS, XDJ-1000MK2, XDJ-700

    Mixers

    DJM-A9, DJM-V10, DJM-900NXS2, DJM-750MK2, DJM-450, DJM-S11, DJM-S7

    Controllers

    DDJ-FLX10, DDJ-FLX6, DDJ-FLX4, DDJ-1000, DDJ-800, DDJ-REV7, DDJ-REV5

    All-in-one systems

    OPUS-QUAD, XDJ-AZ, XDJ-XZ, XDJ-RX3, XDJ-RX2, XDJ-RR

    AlphaTheta

    Omnis-Duo, Euphonia, Wave-Eight, Wave-Four

    Headphones

    HDJ-X10, HDJ-X7, HDJ-X5, HDJ-CUE1

    How the repair works, step by step

    1. 1

      Register your repair online

      Fill out a short request form and describe the fault of your device.

    2. 2

      Deliver or ship the equipment

      Bring the device to our Warsaw service center or ship it by courier from anywhere in Poland.

    3. 3

      Diagnostics and quote

      We run thorough diagnostics and present the repair cost before starting any work.

    4. 4

      Repair after approval

      Once you approve the quote, we repair the device using original spare parts.

    5. 5

      Testing and return

      We thoroughly test the equipment, then you can pick it up in person or we ship it back by courier.

    How much does it cost?

    The vast majority of repairs stay under 500 PLN. The diagnostic fee (200 PLN) is deducted from the repair price. Every repair includes a full inspection and cleaning of the device.

    See the full repair price list

    Questions and answers

    Ready to get your gear fixed?

    Register your repair online in a few minutes. Deliver the equipment in person or ship it by courier from anywhere in Poland.

    Register repair